Synthetic data and synthetic personas for market research

Synthetic data for Law firm marketing, a case study

Established commercial law firms face increasing commoditisation pressures. They struggle to differentiate from competitors because clients see technical expertise as table stakes.

Law firms need to understand how their target clients actually make legal service decisions and what positioning would create competitive advantage.

Traditional legal market research faces significant challenges reaching senior decision-makers at target companies. These executives are time-constrained, protected by gatekeepers and reluctant to discuss legal service preferences in formal research settings.

Surveyed Client Proxies (synthetic personas) representing a client segment for a law firm. The resulting Strategic Intelligence (synthetic data) showed how our client could own a category that competitors don't know about.

  • Positioning language revolution: 100% of prospects rejected standard legal industry messaging and created their own specific terminology for what they actually needed
  • Competitive category transformation: From general commercial lawyer to industry specialist commanding premium rates
  • Referral network revelation: Decision influence through industry peer relationships, not traditional legal networks
  • Strategic Intelligence advantage: Executive decision-making insights impossible to obtain through traditional legal market research methods

Using our Asymmetric Strategic Intelligence (ASI) Research methodology, we surveyed 100 Client Proxies representing senior executives at manufacturing companies. The Client Proxies (synthetic personas) were spread across comprehensive demographic and operational variables.

The Strategic Intelligence (synthetic data) revealed positioning opportunities that completely transformed how the law firm understood their competitive landscape.

The research uncovered that 100% of prospects rejected standard legal industry positioning. Offered the chance to answer "other", they created their own specific language about what they actually needed.

More critically, the intelligence revealed the law firm was competing in the wrong category entirely. They were positioned as a general commercial lawyer with segment expertise. Meanwhile, clients evaluated legal services based on industry-specific expertise and operational understanding.

Most significantly, the research discovered that referral patterns were completely different from legal industry assumptions. This created immediate opportunities for network building and business development strategy.

Legal services market research faces unique obstacles when trying to understand client decision-making:

  • Executive gatekeeping: Senior decision-makers protected by assistants and corporate communications policies
  • Confidentiality concerns: Legal service discussions involve sensitive business matters
  • Time constraints: Busy executives with limited availability for market research participation
  • Professional networks: Legal referrals happen through private professional relationships difficult to observe
  • Decision complexity: Multiple stakeholders involved in legal service selection across different company functions

These challenges make conventional research problematic:

  • Survey response rates typically below 4% for senior executive demographics
  • Interview access requires extensive relationship building and corporate approvals
  • Sample sizes remain too small for meaningful segmentation analysis
  • Responses may reflect what executives think they should say rather than actual behaviour
  • Traditional methods struggle to capture the psychology behind high-stakes professional service decisions

The ASI Research solution: Comprehensive client intelligence through synthetic decision-makers

ASI Research overcomes traditional legal market research limitations by creating sophisticated AI-generated Client Proxies (synthetic personas).

Client Proxies represent exact target decision-maker populations with perfect demographic control and authentic response patterns.

Methodology implementation

For this project, we created 100 Client Proxies representing senior executives at in a very specific subset of manufacturing companies, incorporating:

Role precision: Managing directors, operations directors, CFOs and general counsel across realistic authority distributions

Company complexity: Different regulatory environments, operational pressures and compliance requirements reflecting real market conditions

Decision psychology: Budget authority levels, referral network patterns and service evaluation criteria specific to selecting a law firm

Industry context: Manufacturing-specific challenges, parent company relationships and regulatory complexity levels

Decision-maker access: Direct insights from synthetic senior executives without gatekeeping barriers
Authentic responses: No professional relationship concerns affecting honest feedback about service preferences
Comprehensive segmentation: Analysis across multiple variables impossible with traditional executive research
Cost efficiency: Fraction of traditional executive research costs with faster turnaround
Competitive intelligence: Insights into decision-making patterns competitors cannot easily access

Strategic intelligence discoveries

The ASI Research revealed market dynamics invisible to traditional legal industry research. These dynamics in this subset of manufacturing companies is potentially unknown to competitors operating with standard professional service assumptions.

The positioning language revolution

The research revealed a complete disconnect between legal industry positioning and client language. When presented with standard legal firm positioning options, prospects rejected all approaches. They created their own specific terminology describing what they actually needed.

This language gap explained persistent challenges with market positioning and competitive differentiation. Clients sought specific expertise combinations that standard legal industry messaging didn’t address effectively.

The competitive category mistake

Analysis revealed the firm was competing in an entirely different market than assumed. While positioned as a general commercial practice competing against other law firms on broad capabilities, clients actually evaluated legal services based on industry-specific expertise and operational understanding.

This category misalignment created opportunities for specialist positioning that could command premium pricing and reduce competitive pressure from commodity legal providers.

The referral network revelation

The intelligence uncovered that referral patterns were completely different from legal industry assumptions. Rather than recommendations coming through traditional legal networks, clients relied on industry peer relationships and operational professional connections.

This discovery created immediate opportunities for business development strategy targeting the actual influencer networks rather than assumed legal referral sources.

The decision psychology insights

Analysis revealed distinct patterns in how different executive roles evaluated legal services, made decisions and allocated budgets. Company size, regulatory complexity, and operational pressures created different decision-making frameworks requiring targeted approaches rather than generic professional service marketing.

Business impact and strategic transformation

Market positioning revolution

Instead of competing as another commercial law firm, the practice could position themselves as specialists in the clients' exact pain points. These are areas where clients are actively seeking expertise and willing to pay premium rates for specific knowledge and operational understanding.

They are also areas untouched by messaging from competitor law firms.

Business development strategy transformation

The strategic recommendations delivered immediate opportunities for:
- Network building focus on industry peer relationships rather than legal referral sources
- Specialist expertise positioning commanding premium rates and reducing price competition
- Crisis response capability targeting urgent regulatory and operational challenges
- Content strategy precision addressing specific industry challenges rather than general legal topics
- Client communication optimisation using client language rather than legal industry terminology

Competitive advantage creation

The Strategic intelligence created market advantage because:
- Traditional legal research struggles with executive access, giving ASI intelligence significant strategic value
- Industry positioning opportunities might be unknown to competitors focused on general commercial positioning
- Referral network insights enable relationship building while competitors use outdated networking approaches
- Decision psychology understanding allows precise targeting when executives are most motivated to seek specialist expertise

ASI methodology spectrum: Research informing strategic implementation

This project demonstrates how ASI Research and ASI Advisor methodologies create integrated professional service advantages:

ASI Research provides market intelligence foundation

  • Positioning language: What terminology resonates with actual decision-makers versus industry assumptions?
  • Competitive category: Where do you actually compete and what drives selection decisions?
  • Referral networks: Who influences decisions and how do recommendations actually happen?
  • Decision triggers: When are prospects most motivated to seek specialist legal expertise?

ASI Advisors enable positioning execution

  • Specialist messaging: Maintains research-informed positioning across all client communications
  • Industry targeting: Adapts content and approach for specific regulatory and operational contexts
  • Network content: Creates materials that resonate with industry peer networks rather than legal audiences
  • Crisis response: Develops content targeting specific operational and regulatory trigger moments

Integrated professional service results

Law firms implementing both ASI Research and ASI Advisors achieve sustainable competitive advantages:

  • Market intelligence reveals specialist positioning opportunities competitors cannot see
  • Implementation consistency executes research insights with professional sophistication
  • Continuous optimisation refines approaches based on real-world client feedback
  • Competitive differentiation combines market understanding with execution excellence

Strategic Intelligence validation and credibility

The ASI Research gained credibility through comprehensive analysis ensuring authentic executive decision-making patterns rather than artificial responses.

Role-based consistency validation

Cross-analysis confirmed that Client Proxy responses aligned with realistic executive authority patterns. Budget levels correlated with company size, regulatory concerns matched industry complexity, and decision-making processes reflected appropriate corporate hierarchy patterns.

Industry knowledge verification

Quality controls ensured Client Proxies demonstrated realistic understanding of manufacturing industry challenges, regulatory environments, and operational pressures that would influence legal service selection decisions.

Decision pattern authentication

Strategic insights were validated through multiple analytical approaches, ensuring recommendations reflected genuine executive psychology rather than generic professional service assumptions.

The comprehensive role representation (100 Client Proxies across multiple executive functions and company characteristics) provided statistical confidence in segmentation insights and strategic positioning recommendations.

What synthetic data means for legal services marketing

This project demonstrates how ASI Research transforms market understanding for law firms serving complex executive decision-maker markets and competing in commoditised service categories.

When your target clients are senior executives with limited research availability, complex decision-making processes and industry-specific needs, ASI Research provides comprehensive market intelligence that traditional professional service research cannot deliver efficiently.

The methodology works particularly well for:

Legal service firms competing against commoditised alternatives and seeking specialist positioning

Industry-focused practices needing to understand sector-specific decision psychology and expertise requirements

Relationship-dependent services requiring insights into actual referral networks and influence patterns

Premium service providers needing to justify investment through specialised value propositions

The combination of ASI Research market intelligence with ASI Advisor implementation creates sustainable competitive advantages through research-informed specialist positioning and consistent professional execution.

The Strategic Intelligence advantage for professional services

Asymmetric Strategic Intelligence (ASI) represents essential competitive capability for legal service firms serving complex decision-maker markets. While competitors rely on networking assumptions and generic professional service marketing, ASI Research provides precise insights into client psychology, decision-making patterns and competitive positioning opportunities.

This transformation legal practice demonstrates how Strategic Intelligence translates into immediate competitive advantage: specialist positioning instead of commodity competition, targeted networking instead of assumed referral sources, and client language instead of legal jargon.

When legal service success requires both market sophistication and execution excellence, ASI Research methodology provides the market intelligence foundation for sustainable competitive differentiation.

For a practical conversation about how ASI Research would work for your legal service market intelligence challenges, please use the form below or email Steven Lewis at steven@taleist.agency.

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Read more about market research with synthetic data.